Innovation Map

Innovation Map

Innovations submitted by public organizations are posted at the Public Sector Innovation Observatory of the General Secretariat of Human Resources of the Ministry of Interior. Also in the Observatory, manuals, reports and studies are published which concern the issues of innovation in the Public Sector.

The objectives of the Innovation Observatory are to create a point of contact for the innovation community and to network members, to enhance the visibility of innovative public organizations by disseminating their good practices to more actors, and to create conditions conducive to comparative learning.

The COVID - 19 pandemic has highlighted common challenges and an important part of effective management is cooperation in both the national and international environment. In this context, the Innovation Observatory, as a member of the International Innovation Network that has been established and in which Member States of the Organization for Economic Cooperation and Development (OECD) participate, is a means of communicating and promoting advancements in the field of innovation in Greek public administration to members of the international innovation community.

In the next period, we aim to further strengthen the Observatory, as the data we receive are used for better decision-making in the formulation of the strategy regarding the innovation policy. Our data is also a key element of the information we send to the Organization for Economic Cooperation and Development, at a time when innovation is evolving into one of the key policies for both better and more efficient operation of public administration and confidence-building of society to it.


Innovation Repository

The main function of the Innovation Observatory is the Innovation Repository, in which innovation executives of public organizations can access information on innovations implemented in various policy areas, by public organizations at different levels of government.

To date, the Innovation and Best Practices Unit has posted 49 innovations. Also more than 10 innovations are being processed, in order to be published in April 2021. The process of participation of Greek institutions in the European Public Sector Awards is also in progress, while in April public organizations will be able to submit their innovative practices to the Organization for Economic Cooperation and Development.

Management of COVID-19

Since the summer of 2020, after the first phase of the pandemic, the OECD has taken the initiative to bring together in a separate repository of good practices for COVID - 19, innovative actions designed by national public administrations to address the first challenges posed by the pandemic.

The Ministry of Interior has also created a special page, in which the bodies, through an electronic process, submit their innovative practices that are oriented towards the management of the pandemic. Thus, to date, 33% of the practices that have been posted in the Greek Innovation Observatory, concern the response to the pandemic. As can be seen from our data, in the management of COVID-19, an important role is played by the central administration that designs policies at the national level, while also the local government has implemented a significant number of actions at the local level, with a clear social orientation.

50% of COVID-19 practices relate to social welfare and citizen protection. In addition, it is also observed that 44% of the practices have been created with the aim of improving the services provided e.g. through electronification, as a measure for social distancing.

Innovation Analysis

Regarding the data we have received, 57% of the innovations are designed and implemented locally (Municipalities, NPDD, etc.), which is largely due to the great interaction that exists with the citizens and the need to improve their service. Based on the criterion "type of innovation", the innovations aim at:

  • 36% improvement of services provided to users,
  • 36% planning and redesigning processes in order to improve internal operation,
  • 15% better collection and use of data in order to make decisions and inform beneficiaries.
  • 12% improving organizational function.

In the latest data analysis, the innovation orientation was examined based on the OECD's "4 facets of innovation" model. Specifically, it is observed that 56% of the innovations are oriented towards the improvement of the user’s experience by utilizing the available means of technology, while 19% are oriented towards the further improvement of the actions that are already underway, ie aiming at the "sustainability" of the innovation.


Innovation Charter and Data Visualization

To further explore the aggregates of innovations, you can refer to the data visualization, the Innovation Charter and other data tables, which follow.

You can also get information from the Innovation Repository, with more information about innovations and learn about the stages of innovation development, the results they achieved as well as learn from the experience of other innovation teams.

How you can contribute…

If you are interested in promoting your innovation or highlighting your public organization, you can submit your proposal to us at that link.

In addition, if you believe that you can contribute to the development of innovation, join the Public Sector Innovation Network to participate in our actions.

You can also subscribe to our newsletter to stay up to date on innovation issues.




Public Sector Map of Innovations and Good Practices

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