Best Practices - Υπουργείο Εσωτερικών - Τμήμα Καινοτομίας και Βέλτιστων ΠρακτικώνSystematic learning through knowledge creation, sharing innovative practices and benchmarking.
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Best Practices - Υπουργείο Εσωτερικών - Τμήμα Καινοτομίας και Βέλτιστων ΠρακτικώνΓνώρισε όλες τις καινοτόμες δράσεις των ελληνικών δημοσίων οργανώσεων. Διάλεξε ανά τύπο καινοτομίας χρησιμοποιώντας τα φίλτρα ή εναλλακτικά περιηγήσου σε όλο τον κατάλογο καινοτομίας. Στο σύνδεσμο του Observatory of Public Sector Innovation μπορείς να βρεις τις καινοτομίες φορέων από όλο τον κόσμο. |
Innovation Type
- Services
- New Technologies
- Partnerships
- Process Reengineering
- Organizational structure
- Data Management
- Public Service Design
- Human Resources
- Financial Resources
- Communication and Behaviourism
- Experimentation - Pilot applications
- Social Innovation
Services: Innovation actions that improve existing services, increase outputs and outcomes or improve citizens' service (e.g. access) and the way they use it.
New technologies: Applications and methods by which the public organization changes and/or adapts its individual functions (organizational, administrative, operational, etc.) to new technologies
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Partnerships: Developing partnerships with for example educational institutions, local community, associations, NGOs, etc. for the implementation of collaborative actions that improve the characteristics, service delivery or improve the results and performance of the public organization
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Process Reengineering: Fundamental revision and transformation of the operational functions of the public organization in order to achieve spectacular improvements (results) in areas critical to the organization such as: security, speed and access to the service, utilization and saving of resources etc.
Organizational structure: Implementing a new organizational structure approach or new and significant improvements to management systems that are significantly different from existing methods, aiming at organizational flexibility, enhancing innovation and improving results.
Data Management: The collection, processing and analysis of data using tools and methodologies to support policy-making and strategic planning or to improve the services and results provided.
Public Service Design: Applying methods and tools for designing new services that incorporate user-friendly approaches such as designing customer-centric (information) systems, application testing by user groups, life-event-based design, etc.
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Human Resources: Application of methods and tools that improve human resource management, employee skills and innovation, or promote new ways of working in the light of technological change.
Financial Resources: Innovation actions that improve financial resources management (with regards to transparency, use of management tools, risk analysis, etc.)
Communication and behaviorism: Actions that promote the interaction and communication of public organizations with citizens, the application of methods to promote the organization's reputation or its services and products, and the promotion of citizens' behavior.
Experimentation - Pilot applications: Implement new ideas and transform them into limited-scale innovative actions to test, control and gradually extend and apply them to a function or in full within the public organization.
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